Service Request Slot

Service Request Slot

£20.00
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Service Request Slot
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Service Request Slot

£20.00
Shipping calculated at checkout.

Service Request: Please Read Before Purchasing a Slot

To book a wig service for Colouring and Revamps, purchasing a £20 service slot is mandatory. This reserves your place and includes a virtual consultation via email or Instagram DM.

Service Pricing

View our price list in the photo gallery above. Final quotes depend on service type, condition of hair, lace system, and styling requests.

We look forward to reviving or creating your perfect unit.

Policy Acknowledgement

❓How to book a service

How to Book Your Service

✅Step 1: Purchase a Slot (£20)

Includes a consultation. Fee is deducted from your final total. For one wig only. If you require assistance with more than one wig, please book per amount needed.

✅Step 2: Contact Us Within 72 Hours confirming the below

• 📧 Email: info@toniasunits.com

• 📩 Instagram DM: @Toniasunits

We aim to reply within 3 hours.

If you cancel: £10 admin fee is deducted.

If no payment is made within 24 hours of consultation, the full £20 is retained.

We aim to respond within 3 hours of your message, Monday to Friday | 9AM – 9PM (UK time).

✍️ Confirm The Following

• Service Type (refer to image gallery)

• Colour Requests:

– No colouring of loose bundles or lace systems

– For blonde/highlighted looks: only hair provided by us is accepted

– On hair provided by clients, we do not process colours lighter than a level 5 brown (see photo gallery for shade). However, reds and gingers are accepted.

– No colour corrections on previously dyed hair

– Send inspiration photo; colours may vary due to lighting/screen/hair quality

 ✅ Step 3: Finalise Payment

Once details are confirmed, the £20 slot fee is applied to your final balance. We will send you a payment link.

Payment methods accepted:

• PayPal

• Debit/Credit Card

• Bank Transfer

• Klarna & Clearpay (Buy Now, Pay Later) 

Hair Submission

After payment, we’ll send our UK dispatch address

• Hair is only marked as “received” after inspection, not just upon delivery scan

• For revamps: send a video showing the lace and stitching

• Wig/bundles must be clean or a £20 cleaning fee applies

❗️Important Notes

• We do not offer fitting or install services

• Construction includes customisation + basic styling

• Slot is non-transferable — missed payments or delays require a new slot

• No Pre-Shipping Photos or Videos

To avoid delays and misinterpretation:

  1. Lighting may distort the look
  2. Orders are sent out as soon as completed

 If you have concerns after delivery, contact us within 48 hours

🎨 Colour Disclaimer

At Toniasunits, we take great care in colouring our units to achieve beautiful, high-quality results. However, please note the following before placing your order:

• Lighting, picture angles, and screen resolution can all affect how colours appear in photos versus in person.

• The quality and texture of the hair also influence how colour is absorbed and reflected.

• While we strive for consistency, exact replicas of a specific look cannot be guaranteed—each unit is unique, and slight variations will occur.

• Colour options are limited to styles shown on our Instagram feed.

• Inspiration photos are welcome — we’ll create an inspired look, not an exact replica.

• Please keep an open mind when it comes to colour, as different factors may affect how it appears once received.

• We cannot be held responsible for how a colour is perceived, as expectations may vary based on individual interpretation and lighting conditions.

By purchasing a coloured unit, you acknowledge and accept these variations as part of the custom colouring process.

Thank you for your understanding and for choosing Toniasunits!

⏳Processing times
From Hair Received:

• Construction / Reconstruction: Up to 8 working days
• Colour Services: Up to 13 working days
• Construction + Colour: Up to 17 working days
• TLC / Closure Replacement / Customisation Only: Up to 6 working days
• If Lace or Bundles are Provided by Us: Please add an additional 6 working days

✨ Need it sooner?
Express services are available (up to 50% surcharge, depending on capacity).

🗓️ Example:
If your bundles or wig are received and checked in on Monday, 1st September 2025 —

  • Construction / Reconstruction: Completed by Wednesday, 10th September 2025
  • Colour Services: Completed by Thursday, 18th September 2025
  • Construction + Colour: Completed by Tuesday, 23rd September 2025
  • TLC / Closure Replacement: Completed by Tuesday, 9th September 2025
  • If Lace/Bundles Provided by Us: Please add 6 working days to each timeframe above.

⏰ Working days exclude weekends and UK bank holidays.
Timelines are subject to change during busy periods, such as promotions, holidays, or high-volume order weeks.

📦 Delivery

Once shipped:

• UK Delivery: 1–3 working days (Free for UK)

• International Delivery: 3–5 working days (from £35)

🔄 CANCELLATIONS & RETURNS

This is a service based product- all sales are final.

Please read our Terms of Service, including Delivery & Returns policy.

Proceeding with your order confirms you have read and agreed to these terms.

🌍 Customs & Import Duties

Please note — any customs fees, import duties, or taxes are applied by your country’s customs office and are not something we can control.

These charges are always the receiver’s responsibility.

We understand this can be frustrating, and we’re happy to assist with guidance where possible, but we are unable to cover or predict these fees.

The amount charged will depend on the value declared and your local regulations.

💡 Tip: Declaring a lower value may reduce import fees; however, it will also lower the insured amount in the event of loss or damage during transit.*

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Customer Reviews

Overall rating: 4.9 / 5 from 31 reviews.

Customer photo review of Sample wig

Hair takes really well to heatless styling. Lace is real HD lace. Wig cap big enough for my big head. Fast delivery, friendly customer service. I love it here

Sample wig

Customer photo review of May

Love my wig, the colours are so flattering and having the lace cut made it so easy to put on and go!

May

Customer photo review of Freya

Absolutely obsessed with my FREYA wig! The hair is premium quality, soft, full, and beautifully highlighted. What impressed me most was the lace; it melts seamlessly into the skin and looks incredibly natural, even without using any lace glue. It truly gives a scalp-like finish with minimal effort. The quality exceeded my expectations, and I’ll definitely be purchasing again!

Freya

Customer photo review of Ray

Bought this unit for my mum and she absolutely loved it! It looks so good on her and she gets so many compliments whenever she wears it! Her words - this is the best hair I’ve had in my life!!

Ray

Customer photo review of Custom Made Slot

I LOVE THE HAIR SOOOOO MUCH I CAME BACK TWO BUY TWO MORE. The amount of compliments I’ve received is insane. So thank you so much girl!

Custom Made Slot

Customer photo review of Custom Made Slot

Had sooooo many compliments at an event with not that many hair unit kind of girls and no one clocked all was asking me where I had my hair done and how lovely the colour is and who’s my hairdresser 😂🩵✨ Making me unclockable as always you the best!! 🩵🩵🩵 loyal forever

Custom Made Slot

Customer photo review of Elise

Just had to say thank you for this beautiful wig. I’m overwhelmed with compliments I’ve received wearing this unit and have lost count of how many people that I’ve given your website details to. The craftsmanship is incredible, the colour work is flawless and the wig was laid beautifully by my stylist: @Smlacedit And to add, the customer service and communication received from you since I placed my first order has been superb. Already looking forward to my next purchase… ✨

Elise

Customer photo review of Caramel Cool

The unit I received was beautiful and I received so many compliments. Beyond the unit, I want to highlight tonias customer service, after I’d done some damage to the unit and asked for help, she instantly offered for me to send the unit back so she could help fix it and offered tips of how to care for the unit. A true professional who will always have a customer in me 🫶🏾👏🏾

Caramel Cool

Customer photo review of Biscoff

LOVE, LOVE, LOVE!!! Already thinking about the next purchase😊

Biscoff

Customer photo review of Melted Amber

Hair 10/10, Service 10/10

Melted Amber

Customer photo review of Sample Wig- Final Sale

Love the colour, love the curl, great addition to my Tonia’s Units collection

Sample Wig- Final Sale

Customer photo review of Tulle

Love, Love, Love, Love!!!

Tulle

10/10 service as always. The lace replacement, wash and restyle had my wig looking brand new! The best to do it 🖤 thank you again

Lace Renewal (Lace Included)

Amazing

Sample wig

I loveeee her so much, amazing quality/styling and the care put into the packaging 10/10. You have a forever customer in your hands Tonia

Bordeaux Beauty

Beautiful

Sana

I’m so impressed with the quality of the hair, the colouring and even the adjustability of the wig cap. You have a new customer in me.

Brown Sugar

Sent my 2 year old wig for a “TLC” service and they did an amazing job. Cant wait to put it on. Will Definetly be sending more wigs for a wash, condition and style.

TLC- Wash, Condition & Style

Lovely wig and the hair is super soft. Only issues is there are a number of fly away hairs and I asked for the lace to be fit but can still see the tabs on the sides hence. 4 stars

Curtain Call

Store owner replied: Thank you so much for taking the time to leave a review, Anisha. I’m really glad to hear you loved the wig and that the hair quality felt super soft. I also appreciate your feedback regarding the flyaways and lace fit. Flyaways can sometimes appear after transit or initial handling, but they’re usually easy to smooth during styling or with a light finishing product; the Keracare wax stick & Bed Head by TIGI Straighten Out Anti-Frizz Serum work really well. In terms of the lace tabs, this is absolutely something we can take back and refine further. As the unit was styled with a fringe, it wasn’t anticipated that the hair would be pulled back to expose that area. I’ll be in touch via email shortly so we can get this sorted for you. Your feedback is genuinely valued and helps us continue refining the experience for every client. Thank you again for trusting ToniasUnits 🖤✨

Reconstructed wig received! It looks and feels brand new I absolutely love it! It’s feels nice and snug on my head which is great, it’s giving lace where? 😭😂 the colour looks refreshed! So happy with it thank you so much girl! Love it ♥️♥️♥️♥️

Reconstruction Service

This is the 3rd wig I’ve bought and love it! Was worried about the colour at first but it suited me well. The lace was cut for me this time which I appreciated. Hair came styled so was truly ready to wear. Will Definetly be buying more!

Ruby

Beautiful colour and good quality hair x

Misty Blonde

I received the wig in a timely matter the wig is nice a full. I also love that the wig came with a storage bag to place the wig in.

Cocoa Drip

Love the hair! It looks even better in real life. The quality is amazing, and I’d highly recommend Toniaunits Hair. She was so lovely, and super quick and efficient with sending the hair. Can’t wait to invest in more units soon!

Glenda

I just received my wig and it is beautiful! I can't wait to wear it!😍

Curtain Call- ReadytoShip

Tonia always delivers on the quality/colour / styling. Can't fault any unit I've ever ordered from her. Simply amazing hair x

Brown Sugar- ReadytoShip

I haven’t worn it out yet but when I tried it on, not only did it fit, it made me look like a million dollar. As it’s not an every day wig, I’m looking forward to a special occasion to wear it to. Thank you for your fast delivery and good customer service.

Sample Wig 2 – Final Sale

The colour blend is amazing, the hair is voluminous and holds a curl really well. Unit felt really light and bouncy and full at the same time.

Sample Wig 2 – Final Sale

The best wigs in the UK! You get exactly what your ordered. The hair is high quality and the units last a long time

Custom Made Slot

This is my 4th Unit with Tonia's Units and I absolutely love it!

Hera (reduced to clear)

Everything so far from Toniasunits is amazing! Finally found a place that they are actually honest about the quality of everything from the lace to the hair! Just everything finally found a place I can trust and just obsessed with the longevity and quality so so much! Thank you 🩵

Farida