Brown Sugar
Policy Acknowledgement
📝Description
Brown Sugar – Brown & Blonde Highlight Wig (Essential Edit)
Sweet, sultry, and always in style — Brown Sugar is a radiant blend of darkest warm blonde highlights on a rich chocolate brown base, designed to frame the face and glow under any light.
She’s your go-to for elevated everyday wear: bold enough to stand out, soft enough to stay timeless. Whether it’s subtle weekday glam or weekend vibes, Brown Sugar always delivers.
Crafted using virgin hair from multiple donors, she’s part of The Essential Edit — high-quality wigs at a more accessible price point.
✨ Key Features:
• HD Lace Closure – Natural parting and seamless melt
• 100% Multi donor Straight Virgin Hair – Darkest warm blonde highlights on a warm brown base (3 bundles)
• Pre-Plucked Hairline + Bleached Knots – For a scalp-like, natural finish. Please note we do not tint lace
• Elastic Band & Wig Combs – Glueless, snug, and beginner-friendly
🫧 HAIR CARE
To keep your unit flawless, always detangle gently, use sulphate-free shampoo, and apply heat protectant before styling. ✨
For full care routines and product recommendations, please visit our FAQ page for more details.
📥DELIVERY & RETURNS
Processing & Delivery
Our Custom Made, Iconic Series, and Essential Edit units are all pre-order pieces, handcrafted with precision and care.
Processing Times:
• Standard Service: 15 working days (approximately 3 weeks)
• Express Service: 10 working days (+£100 fee)
🗓️ Example:
If you order on Monday, 1st September 2025 —
• Standard completion: Monday, 22nd September 2025
• Express completion: Monday, 15th September 2025
Once shipped:
• UK Delivery: 1–3 working days (Free for UK)
• International Delivery: 3–5 working days (from £35)
🕒 Processing times exclude weekends and UK bank holidays.
Orders placed after 3PM begin processing the next working day. Once processing begins orders cannot be cancelled or edited.
Timelines may extend slightly during busy periods such as promotions, holidays, or peak seasons.
Cancellations & Returns
Iconic Series are custom made wigs , which are created specifically to your chosen specifications. This includes, but is not limited to, cap size, lace type, colour, density, length, construction or any bespoke adjustments.
For this reason, custom made wigs are non refundable, non returnable and non exchangeable once an order has been placed.
Please read our Terms of Service, including Delivery & Returns policy.
🖤 Every unit is carefully inspected and packaged with love by the Toniasunits team before shipment to ensure premium quality.
Customs & Import Duties
Please note — any customs fees, import duties, or taxes are applied by your country’s customs office and are not something we can control.
These charges are always the receiver’s responsibility.
We understand this can be frustrating, and we’re happy to assist with guidance where possible, but we are unable to cover or predict these fees.
The amount charged will depend on the value declared and your local regulations.
💡 Tip: Declaring a lower value may reduce import fees; however, it will also lower the insured amount in the event of loss or damage during transit.*
📄Disclaimer
Colour Disclaimer
At Toniasunits, we take great care in colouring our units to achieve beautiful, high-quality results. However, please note the following before placing your order:
• Lighting, picture angles, and screen resolution can all affect how colours appear in photos versus in person.
• The quality and texture of the hair also influence how colour is absorbed and reflected.
• While we strive for consistency, exact replicas of a specific look cannot be guaranteed—each unit is unique, and slight variations will occur.
• Please keep an open mind when it comes to colour, as different factors may affect how it appears once received.
• We cannot be held responsible for how a colour is perceived, as expectations may vary based on individual interpretation and lighting conditions.
By purchasing a coloured unit, you acknowledge and accept these variations as part of the custom colouring process.
Thank you for your understanding and for choosing Toniasunits!
Lace System Disclaimer & Policy
All of our lace systems, including closures and frontals, are customised by hand to create a natural, seamless finish. Lace is delicate by nature, so the way it’s handled and cared for will directly shape its longevity.
A few things to keep in mind:
• Light shedding, thinning or small imperfections can appear over time from everyday wear, brushing, heat and normal handling. This isn’t considered a fault.
• Short hairs within the lace are completely normal and form naturally during the ventilation process where each strand is hand-knotted.
• Bleached knots give a softer, more natural look but may reduce the lifespan of the lace depending on your maintenance routine.
• Repeated tinting, makeup, sprays, gels or heavy product buildup can weaken the lace structure.
• Frontals naturally have a shorter lifespan than closures due to the larger lace area and daily tension at the hairline.
• Bundles always have a longer lifespan than lace as they aren’t exposed to the same level of manipulation or product use.
• If your wig has undergone colouring, lifting or toning, the lifespan of the lace will naturally be shorter due to increased processing and handling.
• Lace systems that have been worn, tinted, customised, cut or altered aren’t eligible for refunds or replacements.
• Any concerns must be raised within 48 hours of delivery so we can assess the lace in its original condition.
• If your lace needs refreshing after wear, we offer a lace replacement service where your existing unit is reopened and fitted with a new closure or frontal. Fees will apply.
We’re always here to guide you on lace longevity, care routines and when a replacement may be needed. Our aim is to help you enjoy your units for as long as possible while keeping expectations honest and clear.