Closure Construction
Policy Acknowledgement
Our Closure Construction Service is for clients who want a new wig created from scratch using a closure. You can provide a new closure or reuse your existing one, and we’ll build a fresh unit around it with a clean, secure fit and a natural-looking finish.
This service requires clean, product-free bundles. If the hair arrives unwashed, a £30 cleansing fee will be added so we can prepare the hair properly before construction.
If colour is required, please book a Colour Service Request Consultation before purchasing this service. This allows us to assess your bundles and closure, confirm the colour process needed and advise on the safest approach.
It’s the perfect option if you’re starting fresh with your bundles or want to rebuild your existing hair into a new, well-structured unit.
🔍 Details
Construction & Customisation
• All units are hand-stitched on a mesh cap with adjustable bands and combs
• Lace comes pre-plucked and knots are bleached
• We do not tint lace
• Baby hairs and additional lace cutting are available on request
• We do not offer glueless frontals — professional installation is recommended
• Reconstructed bobs may be shorter due to track placement
Styling Preferences
• Let us know if you’d like curls, layers or straight styling
• If no preference is given, the unit will be left in its natural state
Cap Size
Accurate measurements are required.
A £80 reconstruction fee applies if the cap needs to be remade due to incorrect sizing.
Services
• We do not offer fitting or install services
• Construction includes customisation and basic styling
Pre-Shipping Policy
We do not send pre-shipping photos or videos.
This avoids delays and prevents misinterpretation because:
- Lighting can alter the appearance of colour and tone
- Orders are dispatched as soon as they are completed
If you have concerns once your unit arrives, please contact us within 48 hours so we can support you.
❓How It Works
1. Purchase the service
Select the Closure Construction Service at checkout.
2. Email us within 24–48 hours
Send your order number so we can confirm the details and provide the delivery address.
3. Send your clean bundles and your closure
You can use a new or existing closure. Please ensure your bundles are clean — otherwise a £30 wash fee will apply.
4. We construct your new unit
We build the wig from scratch, ensuring the closure sits cleanly, the cap feels secure and the structure suits your preferred styling.
5. She returns freshly styled and ready
Once complete, we style the unit so she arrives polished, neat and ready for your week.
⏳ Processing times
From receipt of hair;
Ready in just 8 working days.
Express Service- 3 working days.
Timelines are subject to change during busy periods such as promotions, holiday seasons, or peak order times
📦 Delivery
Once shipped:
•UK:1–3 working days (Free for UK)
•International:3–5 working days (Starting from £35)
🔄 CANCELLATIONS & RETURNS
This is a service-based product all sales are final
• Please read our Terms of Service, including Delivery & Returns policy.
• Proceeding with your order confirms you have read and agreed to these terms.
🌍 CUSTOMS & IMPORT DUTIES
Please note — any customs fees, import duties, or taxes are applied by your country’s customs office and are not something we can control.
These charges are always the receiver’s responsibility.
We understand this can be frustrating, and we’re happy to assist with guidance where possible, but we are unable to cover or predict these fees.
The amount charged will depend on the value declared and your local regulations.
💡 Tip: Declaring a lower value may reduce import fees; however, it will also lower the insured amount in the event of loss or damage during transit.*